Tuesday, May 5, 2020
Communications of Information Management - MyAssignmenthelp.com
Question: Discuss about Communications And Information Management. Answer: Data collection method The communication problem is the major problem in an organisation which affects the functional area of organization business expansion. In case of collaborating with another company or identify the problem within the company, communication is the only medium to understand that. To address all problems, data collection method is the only way to determine that and deliver a possible solution for that. Conducting a survey is beneficial for the origination where employees will determine the problem aspect of management will mitigate those. There are two types of data collection policy like Primary data and Secondary data. Primary data is collected from business field research; a survey has been conducted by this process and findings are the most important aspect of that (Peppard Ward, 2016). Secondary data is a form of a collection of information that has been collected from books, journal, newspaper article, online articles, government sites or any official sites. In case of addressing communication problem use of primary data is relevant and through this proper data, findings can evolve. Employees are noticed some critical things that management overlooks, so in that case, thesurvey can highlight that aspect and company can mitigate the problem as well. So a direct question answer in the survey process is the ultimate result that influences the communication mitigation problem. The complete questionnaires are based on the communication gap. 10-12 close-ended questions were there, and those questions are highlighting the right information. The survey questions would send to every employee through email. Advantage and risks There are some advantages of the survey. The first one is less time consuming as these areclose-ended questions so employees can select their answer very quickly. Another advantage of the survey process is the easiness of the process. Questions are straightforward and related to the importance of communication in their organization (Bloom et al., 2014). In case they are not sure about the option they can skip any question, and there is no such pressure to answer all of these. If they deliver any wrong answer, through the Google form of question they can revise the answer as well. On the other hand, risk like if employees' forget the entire form, no result can be found. If there is any manipulated case, then the undesired answer can be extracted, in that case, objective findings cannot be established in that process. These are the possible risk of that process that might hamper the survey. Avoidance error in data collection method There are some chances to get wrong answers from that survey process. There must be a section where open-ended questions will be given so that employees can state their view and this is the only way to mitigate error in the survey. Another aspect like make this survey mandatory for employees, if the survey process is mandatory for all employees, then they have to deliver their answer (Hashim, 2015). Lastly, answers need to have a wider range of options so the employees can get their desired option within that row and tick the right reason after opted the option. Employees feedback and suggestions are the important aspects of mitigating this communication gap in the organization. Gap in communication In an organization communication is the most significant option to know employees in a better way and through this process business operation chances also increased. Good and productive communication is expected from employees and managers for the development of the company. There are some cases where internal contradiction for which company cannot reach the desired level. This is the projected problem of communication gap, and the gap is creating aneffect on the business expansion. There are some people in the managerial position, but most of the people are employees. The scale of business is large, and company needs to consider this large set up in a systematic understanding. Proper communication may not happen at every time with employees, and sometimes managers are not able to understand their need (Vaishnavi Kuechler, 2015). The unclear version of policy or understanding is the real problem behind communication gap. This is the generated gap that created between employees and managers and the business operation process is not successfully gone through in that process. Certain companies maintain distance in between managers and employees; this also influences communication gap between them. If managers do not understand employees' problem, then operation process must slow down. Sometimes new employees' do not even know their CEO or any authorized people, that they might lose their way of operation direction. The manager should guide their employees and dire cted them on the right path to reach vision and objectives of the company. Incorrect information due to communication Sometimes incorrect information may come evolved due to communication gap. Internal conflict is the most responsible factor for that. If problem areas are identified in the organization, then it is quite easy to mitigate those situations through the interaction. On the other hand, the conflict between two sectors or lots of grievances between them is the most effective issue in business. For business extension, this kind of behavior is not accepted in the management. Incorrect information due to communication is the major contradictory settlement that faced by the company. Information will come in a chain process, and at the end of this chainingprocess, something different motive has involved which is not stated by the management. For the long run in business, this communication problem needs to be mitigated (Schwalbe, 2015). Managers and leaders need to take the initiative to mitigate the situation and organization behavioral change is the most effective reason behind that. Proper t raining to access new communication method is the major training concern for employees. Cultural sensitivity issues may provide a better commitment to communication and communication between workers and management mitigate this situation and help business to extend their global arena. Employees mistrust over management may create some communication gap as well. If employees maintain this attitude and continue their utter disgust over management and authorized persons, then it will be organizations non-competence situation that can only deal with legitimate communication management. Announcing negative Organizational news To, The employees, ABC Organization. Australia. Dear all, I, John Smith, the operation manager of ABC Company want to notify all the employees that we are facing some communication problem in this company. For the successful enhancementof the company, communication is most interesting and evaluative part to determine the problem aspects of the company. We have found that lack of communication between employees, mismanagement in delivery issues, team bonding, and lack of knowledge regarding the job roles and getting fear to confess that anindecent amount of training is the major reason behind the stagnant condition in the organization. The functional area of the organization has hindered in some cases like supply chain management, business in external territory, supply and distribution issue and transport problems in between different cities. Communication is related to all these events and managing internal communication is the only important aspect to focus on. Lack of communication inefficiency is the major reason behind imbalance situation in logistics, supply products and growth in business. We have conducted a survey also, and through this survey, we found thatinternal communication system can only develop the business extension of the company. In this survey process, some other aspects also come up like managerial behavior towards their employees or lack of communication between them and the different situation between departments are considered as the major issues. There are some miscommunication issues also raised up in this process and sometimes some important information is not delivered to the concerned person. We have found that some tools of communication management are not working and those need to be replaced. Therefore, we are on the verge of saving our company, and the only way of saving is the effective communication between employees and managers. Better business ideas, concept and expansion in business can only happen due to that process so it will be easier to take that initiative to make effective communication and build a legitimate business. For the introduction of innovation or new concept in business, work techniques and procedure must change. So training and workshop will be provided to them for meeting ultimate organization ultimate goal and success. We will take this initiative to mitigate this communication gap, and our company will establish their business market in aglobal aspect. Thanking you, Operation Manager, ABC Organization. Date: 18.01.2018 Introduction Communication in workforce management is important for any organization to establish the business at an optimum level and enhance their business opportunity globally. Most companies are dealing with communication problems, and that resist their growth opportunities. Employees need to be enough interactive so that better products can be done. The major problem is the communication flow and misinterpretation of management (Hu Kapucu, 2016). The problems are internal, and these problem situations are putting a curse on their production. The purpose of the proposal is to identify the communication-related problem in the organization and mitigate those problems by effective tools and software. Through the solution, communication must be direct, and there is no miscommunication will happen in that case. Discussion Suggested solution The solution that needs to be implemented is the intranet service that can connect with all the devices in the organisation. So any message from managers or any department executives can become visible to every employee, managers, and executives. This is the best way to showcase their message in this portal, and no interference will hamper the situation (Garvey, 2014). This is the suggestive solution for using this intranet portal like Bitrix in the organization. Technical tools and facility Bitrix is the technological tool that used for better communication in business and through this social tool operation, document sharing, online conversation all these can be possible. It has activity stream and through that stream every employee, managers can know about the feeling of others. It has mixed function and this process a fruitful conversation can be made. There is no standard option and employee accepts these processes wholeheartedly as no such passing through words are not coming their way (Galliers Leidner, 2014). Companys manager can state some announcement, revise business deal, any declaration all these are possible just because of this portal. Anyone can send important emails or replay any mail from this portal, so this portal is vital for making digital communication process. A basic feature like cloud hosting, absence management, HRMS and HRIS facilities, unlimited free user, source code, API process all these are incorporated in this portal so that communicatio n process evolved in a right manner and right information will deliver at the right person (Weaver et al., 2016). Schedule and Cost management The process will take two weeks to implement in the organization. Software needs to install on all the computers, and IT operation manager will check the availability of computers to deal with that program. So it will take some time (Gutteling, 2015). It will cost more than $4000 for a monthly subscription. It will also cost a renewal charge of $1000 for every year. This is the basic cost of scheduling the software into the organisation. Conclusion and Recommendation The organization also needs some efficient leaders who can take care of effective communication in business. The extra amount of training and workshop processes need to be done for the development of organizational position and standard. The functional unit of origination is one of the original parts that generate revenue so better approach need to implement in that sector. Introduction of Bitrix is another aspect that encourages the organization position and communication gap is mitigated by that process. This is the possible recommendation that organization can take to mitigate their communication problem. Technical reasons, connectivity, and the different. References Bloom, N., Garicano, L., Sadun, R., Van Reenen, J. (2014). The distinct effects of information technology and communication technology on firm organization.Management Science,60(12), 2859-2885. Galliers, R. D., Leidner, D. E. (Eds.). (2014).Strategic information management: challenges and strategies in managing information systems. Routledge. Garvey, W. D. (2014).Communication: the essence of science: facilitating information exchange among librarians, scientists, engineers and students. Elsevier. Gutteling, J. M. (2015).Risk communication. John Wiley Sons, Inc.. Hashim, J. (2015). Information communication technology (ICT) adoption among SME owners in Malaysia.International Journal of Business and Information,2(2). Hu, Q., Kapucu, N. (2016). Information communication technology utilization for effective emergency management networks.Public Management Review,18(3), 323-348. Letellier, R., Eppich, R. (Eds.). (2015).Recording, documentation and information management for the conservation of heritage places. Routledge. Lin, C. A., Atkin, D. J. (Eds.). (2014).Communication technology and social change: Theory and implications. Routledge. Luo, Y., Bu, J. (2016). How valuable is information and communication technology? A study of emerging economy enterprises.Journal of World Business,51(2), 200-211. Peppard, J., Ward, J. (2016).The strategic management of information systems: Building a digital strategy. John Wiley Sons. Schwalbe, K. (2015).Information technology project management. Cengage Learning. Vaishnavi, V. K., Kuechler, W. (2015).Design science research methods and patterns: innovating information and communication technology. Crc Press. Weaver, C. A., Ball, M. J., Kim, G. R., Kiel, J. M. (2016). Healthcare information management systems.Cham: Springer International Publishing.
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